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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Teresa Burrows

March 12, 2025

5  out of  5
rating by Teresa Burrows
"This agency is great to work with, especially Alexa."
We responded:
"Thank you so much for your kind review Teresa! We love to serve our customers 😁"
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Jacklyn Poe

March 12, 2025

5  out of  5
rating by Jacklyn Poe
"They were really helpful explaining my coverage an the gaps in coverage. Nice friendly atmosphere. Most off DIDNT FEEL PUSHED TO UPGRADE MY COVERAGE"
We responded:
"Thank you so much for your 5 star review Jacklyn! The Ben Halley State Farm team looks forward to working with you! "
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Ed Schweizer

March 11, 2025

5  out of  5
rating by Ed Schweizer
"Ben is a great agent. Takes his time to help you and listens to your needs. Staff is quick to respond to your needs. Thank you Ben"
We responded:
"Thank you for your review Ed and welcome to State Farm!!"
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Cara Neff

March 11, 2025

5  out of  5
rating by Cara Neff
"We absolutely love working with the Ben Halley team! They are so responsive and very protective working ahead of renewals!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Shay Jenkins

March 10, 2025

5  out of  5
rating by Shay Jenkins
"I worked directly with Dakota Addair and he was amazing! He made the process very easy and answered any questions I had in a timely manner. I would definitely recommend others because of him. Thank you!"
We responded:
"Shay, thank you for your review! Our team looks forward to serving you!"
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manofsteel85

March 6, 2025

5  out of  5
rating by manofsteel85
"Great customer service"
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Alan Roe

March 4, 2025

5  out of  5
rating by Alan Roe
"Ben Halley and Co. were exactly what we were looking for in an insurance agent; We wanted a good ol’ fashioned sit down face-to-face meeting blended with the up-to-date technology that we all enjoy today. Enter Ben Halley. His approach to insurance is refreshing, and when you’re done, not only are you properly insured, but you feel like you’ve made a new friend, and everyone in his office is like-minded too! If you’re not happy with your insurance agent, or don’t even know their name call Ben, you’ll be happy you did! He made the transition super easy and stress free!"
We responded:
"Thank you so much for your review Alan! We look forward to serving you and your family!"
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Koudjo Aregba

February 20, 2025

5  out of  5
rating by Koudjo Aregba
"Alexa is very, very good in what she does . Nice lady"
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Sean Hannon

February 18, 2025

5  out of  5
rating by Sean Hannon
"State Farm, and more specifically this office, have been absolutely amazing to me! Everything has been straight-forward, no hidden fees or additions to my policy randomly. When I call for questions Ben is always there and has time to answer me directly. His staff is absolutely amazing, polite and professional! They even reached out to me regarding a policy change that lowered my bill with absolutely no changes to my coverage. No company has ever asked if I would like to spend less for the same thing I am already paying for. I used to use USAA as my auto insurer but dropped them after having so many issues (random policy changes, never able to get ahold of someone that could directly answer questions, and just sent through the ringer on the phone). I genuinely am so happy with Ben and State Farm that I can't see myself going anywhere else! If you are not sure for yourself give them a call. This has been the best insurance experience I have had. Mr. Ben Halley & crew, thank you so much for this wonderful experience!"
We responded:
"Wow, thank you so much Sean! We are here to help! "
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Kati

February 14, 2025

5  out of  5
rating by Kati
"I had the pleasure of working with Dakota as my agent! He was very knowledgeable and helped me with my needs, as far as pricing, and coverage! Very polite and everything was done in a timely manner. He was great!! 10/10 recommend!"
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Gary Pugh

January 27, 2025

5  out of  5
rating by Gary Pugh
"Very professional, answered all my questions, easy process and cost savings over my previous insurer Dakota was excellent to work with"
We responded:
"Thank you so much for the great Review Gary! We look forward to serving you!!"
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Khadisha Oconnor

January 15, 2025

5  out of  5
rating by Khadisha Oconnor
"I recently had the pleasure of working with Cole from State Farm, and I couldn’t be more impressed with his service. From start to finish, he was incredibly personable, making me feel comfortable and confident throughout the entire process. Cole’s knowledge was evident as he explained everything clearly and answered all of my questions with patience and expertise. What stood out most was how efficient and smooth he made the process. Not only did he handle everything quickly, but he also went above and beyond to find me all the discounts available, ensuring I got the best possible deal. It’s clear that Cole genuinely cares about his clients and their needs. I truly appreciate the exceptional service Cole provided. If you’re looking for someone who is professional, friendly, and knowledgeable, I highly recommend reaching out to Cole at State Farm!"
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Maryann Cline

December 17, 2024

5  out of  5
rating by Maryann Cline
"Dakota was great! We have been looking for a cheaper option for auto insurance and he was able to get us slightly better coverage for less AND added in life insurance for my husband all cheaper that what I was paying for just auto before. He was very personable on the phone and easy to work with. Very knowledgeable!"
We responded:
"Thank you so much for the awesome feedback! We look forward to serving you and your family. Please call our office anytime 😃"
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Taylor Brown

December 16, 2024

5  out of  5
rating by Taylor Brown
"I can’t say enough good things about my insurance agent Dakota! He provided stellar customer service, showing incredible patience and understanding throughout the process. Dakota was thorough in his explanations, making sure I fully understood everything, and never once made me feel rushed. His attention to detail and willingness to go the extra mile to help me was truly appreciated. I highly recommend his services to anyone looking for an agent who genuinely cares about their customers"
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Iona Wright

December 13, 2024

5  out of  5
rating by Iona Wright
"Dakota was awesome..great customer service"
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Kristin Lee

December 3, 2024

5  out of  5
rating by Kristin Lee
"Customer service is by far the best I’ve ever dealt with!!!! The front desk is very warm and inviting, and my agent Cole was so helpful and understanding, and had gotten me the best quote I have ever gotten! I highly recommend state farm in Elkton, Maryland, a great group of people to work with❤️thank you so much 😊"
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Joseph McFarland

November 15, 2024

5  out of  5
rating by Joseph McFarland
"Great experience working with Cole for a quote with State Farm - Halley Agency. So many adds on social media, Cole reached out and gave me a quote, 35% less than my current auto insurance provider. Cole made it easy for me, with his knowledge of coverage I needed, we closed the deal. I would highly recommend the Ben Halley - State Farm Insurance Agency. Thanks Cole, Joe & Kris McFarland"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Nancy Stanley

November 14, 2024

5  out of  5
rating by Nancy Stanley
"Today I called State Farm and talked with Dakota. So glad I called and wish I did months ago. Dakota was very informative and patient as he answered all my questions and issued a quote quickly. I made the switch and my first years savings is over $2,700 for car & homeowners insurance policies. Highly recommend calling for a quote and most likely you’ll make the switch on the same day like I did."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Shakiara Taylor

November 11, 2024

5  out of  5
rating by Shakiara Taylor
"So far have been the most hands on with everything especially with explaining my policy still fairly new but I am happy with the service I’ve been receiving so far"
We responded:
"We’re so happy to help with your insurance needs and appreciate your feedback! "
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C

November 8, 2024

5  out of  5
rating by C
"Highly recommend, easy and quick quotes and very helpful representatives to work with, I got the chance to use Dakota as my representative and he was extremely helpful and knowledgeable, and even explained the coverage I was getting."
We responded:
"It is our pleasure to help you and we appreciate your feedback! "
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Marta Bonfigli

November 2, 2024

5  out of  5
rating by Marta Bonfigli
"My agent Alexa Wells did a wonderful job. The process was smooth, easy, informative, and helpful! Friendly , professional and most importantly, genuinely cares."
We responded:
"We do our best to provide our customers with truly great service! Thank you for the recognition 😃"
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Diana Anthony

October 24, 2024

5  out of  5
rating by Diana Anthony
"Very professional and quick with every request."
We responded:
"Thank you so much Diana! Please let us know if there is ever anything else that we can help you with! "
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Warped Vortex Art

October 19, 2024

5  out of  5
rating by Warped Vortex Art
"So happy I decided to take Cole VanHorn's call. I have been in search of new insurance for different aspects of my life and everything is so automated which can be good in some cases. He was able to give me the best deals and better coverage at a lower cost."
We responded:
"Thank you for an awesome review, happy we could help with your life insurance! "
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Linda Bradley

October 8, 2024

5  out of  5
rating by Linda Bradley
"Explained policy in great details also answered all questions I asked in a way I could understand very professional."
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maura cantler

October 7, 2024

5  out of  5
rating by maura cantler
"Very happy with my coverage and rate ! I just would like to give a mention to Alexis for being so nice and kind and patient with any questions I have had. She is a phenomenal asset to this company"